HD 613 Lace Frontal
HD 613 Lace Frontal
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FAQ
Shipping & Return
Express shipping: 3-5 business days
Standard shipping: 7-14 business days
Returns are accepted within 7 business days after receiving your package on all products that are unopened, unused, unaltered, and not custom or rushed orders
To start a return, please contact us via email Platnumessence@gmail.com
Insurance
We highly recommend insurance on all purchases in case of missing / stolen packages ! TheBarbiehivecollection does NOT compensate formissing/stolen items , you are solely responsible for adding insurance so the carrier can compensate you for any lost/stolen items.
Hair Care Tips
To keep your raw premium hair looking flawless and lasting for years, follow these essential care tips:
• Wash weekly or biweekly with a sulfate-free, moisturizing shampoo and conditioner to prevent buildup and keep the hair soft.
• Hydrate regularly using a light oil like argan oil or serum, especially if the hair has been colored or during warmer months to prevent dryness.
• Detangle gently with a wide-tooth comb, starting from the ends and working your way up.
• Air dry whenever possible and avoid excessive heat to maintain the natural texture.
• If using heat tools, always apply a heat protectant.